Twelve months, handled by humans
Every Kitty Korners feeder comes with a 12-month warranty against faults in materials and workmanship.
What's covered
- The feeder stops dispensing, jams repeatedly, or won't power on
- Camera, speaker or connectivity failure
- Any fault that isn't caused by accident, misuse or normal wear
What's not covered
- Accidental damage (dropped, chewed, flooded — cats are creative)
- Cosmetic wear that doesn't affect how it works
- Damage caused by a non-original power supply
- Immersing the main unit in water. Only the bowl and food hopper are washable
How a claim works
- Email hello@kittykorners.com with your order number and a short description or video of the fault
- A real person replies within one working day
- If we can't fix it remotely, we replace it. Simple as that.