Contact information

Who we are

Kitty Korners
Quill St
London W5 1DN
United Kingdom

Kitty Korners is the trading name of a sole trader based in London. We specify and brand our own automatic cat feeder, it is manufactured for us by a partner factory, and we sell it direct to customers through kittykorners.com only. We ship to United Kingdom addresses only.

How to reach us

Email: hello@kittykorners.com

There is also a contact form on our contact page, which reaches the same inbox.

We read and answer every email ourselves, and we aim to reply within one business day, Monday to Friday.

What we can help with

Questions before you buy, including whether a feeder suits your cat
Order status and delivery tracking
Returns, cancellations and refunds
Setup help, Wi-Fi pairing and app problems
Faults, damage and warranty claims

Response times

Support hours are 9am to 5pm UK time, Monday to Friday. Emails sent at the weekend or on a UK bank holiday are answered on the next working day. If you have not heard from us within two working days, please email again, as occasionally replies are caught by spam filters.