Contact information

How to reach us

Kitty Korners

Email: hello@kittykorners.com

We read and answer every email ourselves, and we aim to reply within one business day, Monday to Friday.

What we can help with

  • Questions before you buy, including whether a feeder suits your cat
  • Order status and delivery tracking
  • Returns, cancellations and refunds
  • Setup help, Wi-Fi pairing and app problems
  • Faults, damage and warranty claims

Response times

We are a small team. Emails sent at the weekend or on a UK bank holiday are answered on the next working day. If you have not heard from us within two working days, please email again, as occasionally replies are caught by spam filters.